Budtender -New Rec Dispensary in Lakewood

The Clinic

Lakewood, NJ 08701, USA Remote / WFH

Jun 15

This job is no longer accepting applications.

*Our newly remodeled dispensary will start selling recreational products in Lakewood very soon! Come join our team!*

*Supervisory Responsibility: *

Front desk/counter service and customer service for retail locations

*Position Summary*

Assist the management team with the activities and operations of the store, while abiding by policies, procedures and operational guidelines. Responsible for helping customers, checking them out, cash handling and customer service.

*Essential Functions*

* Responsible for helping customers in the retail locations in accordance with The Clinic Marijuana Center’s mission, vision, goals, and objectives.
* Responsible for retail product knowledge so as to assist customers in making the right choices.
* Responsible for completing any work assigned to them during their scheduled shift, as well as customer service, including:
* Answering the phone and greeting walk-in customers
* Accurately use and maintain the Point of Sale (POS) system
* Correct cash handling and discount application
* Accurate and timely data entry of patient profiles
* Maintenance of hard copy files (when required)
* Verifying proper paperwork, documentation and ID for customers
* Security measures and safety compliance
* Store organization ad cleanliness
* Managing the visitor log
* Verifying order deliveries for accuracy
* Maintain open communication with the management team and other co-workers
* Report employee issues or customer situations

* Provide any necessary support to the management team to ensure retail store operations, including: daily activities, maintenance, as well as patient information for any reported issues and/or customer complaints.
* Responsible for abiding by The Clinic’s and the Retail Department’s Safety Program.
* Responsible for ensuring customer satisfaction and following The Clinic’s established policies for sales and customer service.

*Additional Functions*

* Other duties as assigned (This may include working at an additional or alternate store location).

*Competencies*

* Knowledge and consistent demonstration of excellent customer service skills.
* Knowledge and adherence to the policies, procedures and goals of The Clinic Marijuana Centers.
* Ability to listen well and communicate effectively orally and in writing with various audiences.
* Ability to use standard office equipment, computer equipment and software including word processing, data base management, spreadsheet applications and electronic mail.
* Ability to work effectively with employees, management, customers, other governmental agencies, community members and the general public.
* Understanding of applicable federal, state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives and standard operating procedures.

*Additional Requirements*

* Colorado driver’s license or State ID card
* Must be a minimum of 21 years of age
* Must pass any and all required background checks
* Must be and remain compliant with any and all legal or company regulations for working in the industry
* Must obtain and retain a state-issued MED support badge

*Minimum Education and Experience*

* High School Diploma or equivalent
* Previous food service or retail experience preferred
* Equivalent combinations of education and experience may be considered, including internal experience.

*Working Conditions *

* While performing the duties of this job, the employee is regularly required to perform grasping, talking, hearing, seeing and repetitive motions.
* PHYSICAL DEMANDS: Must be able to lift, carry and balance up to 50 pounds (100 pounds with assistance), may include sitting or standing for extended periods of time, as well as stooping, bending over and/or crouching.

Job Type: Full-time

Pay: $15.00 per hour

Benefits:
* 401(k)
* Dental insurance
* Employee assistance program
* Health insurance
* Paid time off
* Vision insurance
Schedule:
* 10 hour shift
* 12 hour shift
Supplemental Pay:
* Tips

Experience:
* Customer Service: 1 year (Preferred)

License/Certification:
* MED Badge (Required)

Work Location:
* One location

Work Remotely:
* No
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