IT Technician/Desktop Technician

Benson Systems

Gilbert, PA 18330, USA Remote / WFH

Jun 15

Benson Systems, is an established Building Technologies Provider located in Gilbert, Arizona is currently seeking an “IT Technician” to join our team.

Benson Systems has been installing and servicing systems for over 30 years. Benson Systems is an established company with a proven track record of stability and longevity. We are looking for motivated individuals with the desire to learn, grow and advance.

*Responsibilities: *

-Administer servers, desktop computers, printers, routers, switches, firewalls, smartphones, software deployment, security updates and patches. Installing, supporting, configuring, evaluating, maintaining, monitoring, and analyzing systems and software.

-Must be able to install Windows 10, provide support, and maintain clients in domain environments.

-Must be able to make and terminate Cat 5e and Cat 6 cabling.

-Working knowledge of active directory, Exchange Server, and Office 365.

-The ability to provide phone / remote support, manage tickets in a ticketing system, and document time and services performed.

-Applicant will assist with maintaining inventory of internal and client assets, cellphones, notebooks, etc.

-Knowledge of Microsoft Windows Server operating systems is a plus.

-Knowledge of working with and maintaining servers in Microsoft Hyper V / Virtual Server environment is a benefit.

-Knowledge of HIPAA and HITECH is a plus.

-Applicant will be expected to work from the Gilbert office and at client sites within the valley.

-2+ years of Technical Support experience preferred.

*BENEFITS*

• Excellent salary - dependent on experience.

• Positive and very rewarding work environment.

• Great Benefits Package

Job Type: Full-time

Pay: $22.00 - $25.00 per hour

Benefits:
* 401(k)
* Dental insurance
* Disability insurance
* Employee assistance program
* Employee discount
* Flexible schedule
* Flexible spending account
* Health insurance
* Health savings account
* Life insurance
* Paid time off
* Referral program
* Vision insurance
Schedule:
* Day shift
* Monday to Friday

Education:
* High school or equivalent (Preferred)

Experience:
* Technical Support: 2 years (Preferred)
* Microsoft Windows Server operating systems: 2 years (Preferred)
* making and terminate Cat 5e and Cat 6 cabling: 2 years (Preferred)
* Providing phone/remote support: 2 years (Preferred)

Work Location:
* One location

Work Remotely:
* No

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