Front Desk and Guest Coordinator

Cozmo Beauty School

Bonita Springs, FL, USA Remote / WFH

Jun 21

This job is no longer accepting applications.

Cozmo Beauty School is currently seeking a *Guest Service Coordinator.*

As a Front Desk and Guest Coordinator, you will be responsible for delivering the highest-level of customer service, student and instructor support. The Guest Coordinators ensure optimal guest satisfaction and salon function. A positive attitude and excellent people skills are also needed.

Our Guest Services Coordinator is the first person and the last person our guests see, which makes you an extremely important part of the Guest experience!

Responsibilities:

The perfect candidate enjoys actively engaging with our clientele ensuring their guest service experiences are both positive and memorable.

Responsibilities include greeting salon guests, routing all calls and managing

the Point of Sale, mentoring and training assigned student(s).

Additional responsibilities include weekly inventory and reports.

The front desk is responsible for retail education and sales, as well as promoting all our services.

Assisting wherever necessary to ensure the salon runs smoothly.

*What You Will Bring to Our Team: *

-Conveys professional image in dress, appearance and mannerisms as you will be representing the beauty industry

- Friendly, outgoing and professional attitude.

-Ability to multi-task, problem solve. Understanding the importance of achieving goals.

-Ability to stay calm during stressful situations.

-Has excellent customer service skills, promote the use products, educate guests on services offered.

- Ability to accurately communicate with clients and fellow employees.

- Support the clinic team with service/product recommendations.

- Enjoys working with the public and as a team player.

* High School Diploma or GED
* Beauty Industry background required.
* Sales experience required
* Proven customer service, communication, and interpersonal skills

Job Type: Full-time

Pay: $14.00 - $17.00 per hour

Benefits:
* Health insurance
* Paid time off
Schedule:
* 8 hour shift
* Day shift

Application Question(s):
* How many years in the Beauty Industry do you have ?

Education:
* High school or equivalent (Preferred)

Experience:
* Customer Service: 2 years (Preferred)
* Sales: 2 years (Preferred)

Work Location:
* One location

Company's website:
* cozmo.edu

Benefit Conditions:
* Waiting period may apply

Work Remotely:
* No
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