Front Desk Agent - JUNE HIRES up to $1750 BONUS - Wyndham Ocean Blvd.

Wyndham Destinations

North Myrtle Beach, SC, USA Remote / WFH

Jun 21

This job is no longer accepting applications.


*Front Desk Agent: *

The Front Desk Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

*Essential Job Functions: *

* Performs the functions of the front desk including: check-ins, check-outs, reservations, answers phone, provides wake-up calls, etc.
* Displays a positive, upbeat attitude.
* Provides information concerning hotel, facilities and functions, as well as, their location.
* Familiar with property security and key control procedures, as well as fire safety procedures.
* Completes paperwork necessary for front desk operation.
* Performs tasks assigned by management. (Excellent verbal, comprehension, listening and problem solving skills.\*)

*Qualifications: *

* Hotel and Customer Service experience preferred.
* Ability to access and accurately input information using a computer system.
* Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.
* Ability to establish and maintain effective working relationships with associates, customers and guests.

*Physical Requirements: *

* Flexible and long hours sometimes required.
* Ability to stand and move throughout front office and continuously perform essential job functions with or without reasonable accommodations for the entire shift.
* Light work - Exerting up to 20 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

*Benefits: *

* Paid Time off (even as a part time associate) within your first 30 days of employment.
* Paid opportunities for career advancement and development (Tuition Reimbursement, Manager in Training Programs, Free Online Learning Academy)
* Associate perks & discounts program and website, travel exclusives, and friends/family rates.

Wyndham Hotel Group is proud to be an Equal Opportunity Employer.

Job Type: Full-time

Pay: $12.22 per hour

* 401(k)
* 401(k) matching
* Dental insurance
* Disability insurance
* Employee assistance program
* Employee discount
* Flexible schedule
* Flexible spending account
* Health insurance
* Health savings account
* Life insurance
* Paid time off
* Parental leave
* Professional development assistance
* Referral program
* Retirement plan
* Tuition reimbursement
* Vision insurance
* 8 hour shift
* Day shift
* Holidays
* Monday to Friday
* Night shift
* Weekends
Supplemental Pay:
* Bonus pay
* Signing bonus

* High school or equivalent (Preferred)

* Customer service: 1 year (Required)
* Hotel Experience: 1 year (Preferred)

Shift Availability:
* Night Shift (Preferred)
* Overnight Shift (Preferred)
* Day Shift (Preferred)

Work Location:
* One location

Communication method(s) used:
* Email
* Phone
* In person

This Company Describes Its Culture as:
* Detail-oriented -- quality and precision-focused
* People-oriented -- supportive and fairness-focused
* Team-oriented -- cooperative and collaborative

This Job Is:
* A job for which military experienced candidates are encouraged to apply

Company's website:

Work Remotely:
* No

COVID-19 Precaution(s):
* Remote interview process
* Personal protective equipment provided or required
* Social distancing guidelines in place
* Virtual meetings
* Sanitizing, disinfecting, or cleaning procedures in place
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