OVERNIGHT- Customer Service Employee

Laundry Capital

Bronx, NY, USA Remote / WFH

Jun 21

This job is no longer accepting applications.

This is an OVERNIGHT position. Please do not apply if you are not available for the hours of 12am-8am.

Customer Service Associates report to a Store Manager and are responsible for the daily duties in maintaining high levels of customer service through offering a clean, safe and friendly store. The essential functions of this position include:

*ESSENTIAL FUNCTIONS: *

* _Customer Service & Satisfaction_: Reports to work on time and in a clean uniform; assist customers with use of laundry cards, machine selection and operation, retail purchases, wash and fold orders and with any other questions or concerns that arise; keeps supervisor informed of any customer service issues they may need to help with.
* _Store Safety & Security_: Follows all safe practices to prevent accidents and injuries to customers and employees; knows what to do in emergency situations such as fires, floods and severe weather; maintains a safe environment inside and outside of the store.
* _Store Cleanliness & Upkeep_: Ensure the highest level of cleanliness is maintained inside and outside of the stores; informs supervisor when janitorial items are running low; continually walks the floor picking up debris, emptying trash containers, checking bathrooms and performing other cleaning duties as required.
* _Building & Equipment Maintenance_: Utilizes the log books to report any building or equipment maintenance issues; immediately informs supervisor of unsafe situations that arise during a shift.
* _Retail_: Can accurately utilize the cash register or point of sale computer; has a thorough knowledge of the products sold and what they are used for; encourages customers to purchase additional items; ensures retail items are neatly stocked at all times.
* _Wash & Fold_: Provides a consistent, quality product to the customer; Accurately and always utilizes log books; knows how to choose the right equipment for the amount of clothing; addresses customer concerns as best as possible; informs supervisor of any customer complaints or claims.

_Policies & Procedures_: Follows all company policies and procedures

*If you are interested in part time work we have different shifts as we are open 24 hours a day. Please review the Laundromax.com website to hear more about who we are and what we do. *

*Please apply only if you match the job description and love working with people.*

Job Type: Part-time

Job Type: Part-time

Pay: From $17.00 per hour

Experience:
* Customer Service: 1 year (Preferred)

Typical start time:
* 12AM

Typical end time:
* 8AM

This Job Is:
* A job for which military experienced candidates are encouraged to apply
* Open to applicants who do not have a high school diploma/GED
* A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
* A good job for someone just entering the workforce or returning to the workforce with limited experience and education
* A job for which all ages, including older job seekers, are encouraged to apply
* Open to applicants who do not have a college diploma

Company's website:
* Laundromax.com
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