Division Disaster Director - Internal Coordination

American Red Cross

Orange, CT, USA Remote / WFH

Full time


Sustainable Targets Social Sustainability Policy

Apr 12

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By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?

  • As a condition of employment with American Red Cross, you are required to provide proof that you are fully vaccinated for COVID 19 or qualify for an exemption, except in states where it is prohibited by law. Accordingly, employment is conditioned on providing proof of vaccination or having an approved exemption prior to starting employment ****

Join us—Where your Career is a Force for Good!

Job Description

At the Red Cross, there is no such thing as a small disaster. In every single case it is the Red Cross’ mission to help people affected by disaster meet their emergency needs that include shelter, food, clothing, and health and mental health services. As a paid staff member, you will support our loyal Red Cross disaster volunteers who serve selflessly to provide a bridge of assistance until individuals and families can resume a normal life.

We are currently seeking a Division Disaster Director - Internal Coordination to work in the Northeast Division.

This role will support nine American Red Cross Regions and can be located anywhere in New York, New Jersey, Pennsylvania, Connecticut, Rhode Island, Massachusetts, Maine, Vermont and New Hampshire and close to a major airport. The position is Work from Home within the Northeast Division.

The Division Disaster Director - Internal Coordination is responsible for the achievement of goals for multiple American Red Cross regions. The Division Disaster Director coordinates the Preparedness and Readiness programs throughout the nine regions and is accountable for capacity building. The Division Disaster Director supports regions when they are in Disaster Operations and ensures that Blue Skies activities are ongoing and supported.

Division Disaster Director - Internal Coordination will operate as a part of the Disaster Management Cycle to include: General management, programs and product distribution, establish interagency / community programs, technical assistance, response management, program support, feeding and distribution, sheltering, and individual assistance (cc/hs/dmh/s&w). Drivers for this work include: Risk, population, volume of responses, community appetite for preparedness programming, field activity, volume of disaster responses, numbers of municipalities within its coverage area. Provide support, development and/or leadership guidance to all volunteers.


1: Partner with ARC regions within the state to develop the response plan for beyond the region response. Work closely to align the ARC state plans with emergency management plans and other stakeholders.

2: May lead and manage the team of volunteers responsible for the implementation of disaster services programs throughout the state or division ensuring disaster services (Prepare, Respond and Recover) are delivered in a rapid and accessible manner, meeting the urgent needs of our clients. Serve during times of disaster in an operational leadership role for any scale of disaster. Participate in a leadership role on larger operations regionally, division or nationwide.

3: Ensure regional development of local resources to support a state-wide, division, or organizational response.

4: Ensure plans are in place and executed in each region/local area to mobilize the community to prepare for, respond to and recover from emergencies meeting the needs and expectations of clients and stakeholders. These plans are to be coordinated with overall state-wide needs of the clients and stakeholders. Coordinate regional planning, communication and responses at a state, division, or organizational level.

5: Develop and support disaster volunteers who are the primary workforce. Drive the development of disaster leadership volunteers in order to meet the needs of the region, state, division, and organization.

6: Ensure awareness by units of vendor resources/capabilities. Accountable for identification and availability of vendor and material resources commensurate with risk for a state or division response.

7: Assess project requirements based on risk and unique circumstances not visible at the division or national level.


Education: Bachelor's degree required. Degree in emergency management, public administration, or organizational development preferred.

Experience: Minimum 10 years of related experience directing/leading large scale social service programs or equivalent combination of education and related experience required.

Skills & Abilities: Ability to collaborate, facilitate, and foster partnership management. Analytical skills for data analysis, planning, technical writing, public speaking, project management, data entry and management, organizational development and process improvement needed. Customer orientation, flexibility, organization and ability to operate with others to develop solutions, with an external and strategic focus. Required familiarity with program guidance, cell phone, laptop, internet cards, training, current information, and templates. Knowledge of the following specific areas: Red Cross programs and procedures, volunteer management, financial management, cultural competency, emergency management practices, community and government relations/partnerships, adult education, complex systems, and disaster technical expertise. Ability to work on a team.

Travel: May be required.

Apply now! Joining our team will provide you with the opportunity to make a difference every day.

The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Interested in Volunteering?

Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission.

Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.

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American Red Cross

We prevent and alleviate human suffering in the face of emergencies.