Operations / Maintenance Manager

FirstService Residential

Davenport, IA, USA Remote / WFH

Jun 15



This position assumes total responsibility for the “physical plant.” Closely monitors, identifies and communicates problems in every phase of general maintenance of the building(s), including areas of carpentry, electrical work, HVAC, plumbing, mechanic, painting, flooring, patching, general hardware, other minor building repairs and cleanliness. Makes recommendations, performs repairs, replacement maintenance and implements preventive maintenance as established by Company procedures and guidelines.


Maintains a safe and secure environment throughout the building(s).
Supervises, trains and directs maintenance staff through work orders.
Plans, monitors, and appraises job results; coaches, counsels and disciplines employees.
Assesses repair needs and estimated time needed for repair (including evaluating problems to determine whether or not professional assistance or further instruction is needed in order to complete task/repair).
Monitors the functions of service contractors and building repair and maintenance contractors.
Inventories and acquisitions maintenance supplies.
Maintains disaster preparedness by identifying potential problems, developing response plans, managing crises.
Completes reports/work orders of repairs (work needed).
On call availability for emergencies and projects as assigned by property manager.
Schedules and assigns work responsibilities to employees to meet shift requirements.
Requests materials, tools, and supplies needed for a job.
Administrates preventive/reactive maintenance schedule.
Records and evaluates preventive maintenance activities and programs.
Oversees or participates in construction, installation, and preventative maintenance of equipment.
Observes/evaluates corrective maintenance or repair on equipment.
Orients and trains employees to perform maintenance activities and tasks.
Follows safety procedures and maintains a safe work environment.
Performs maintenance replacement and repair in areas of carpentry, electrical work, plumbing, mechanical, painting, flooring, and other minor building repairs as long as a permit is not required to conduct the job.


Must possess strong maintenance and repair skills in HVAC, cooling towers, chillers, painting, carpentry, plumbing and electricity. Requires a minimum of three (3) to five (5) years general experience in building trades, repair and replacement maintenance or handy work. Supervisory

experience preferred. Computer literacy: Proficiency and working knowledge of Microsoft offices applications. Word, Excel spreadsheets, and e-mail. Effective written and verbal communication skills. Strong customer service, communication and interpersonal skills required.

Special Requirements/Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ability to lift up to 50 lbs following appropriate safety procedures
Work in an upright standing position for long periods of time; be able to reach overhead; have full range of mobility in upper and lower body
Be able to work in various positions, including, but not limited to stooping, standing, bending over, sitting, kneeling and squatting for extended periods of time, climbing stairs, navigating the property/building quickly and easily as required to meet the job functions
Climb ladders and work at heights above ground level (maximum 14 ft on A-frames and 21 ft on extension ladders)
Ability to work in different environmental working conditions (e.g. heat, cold, wind, rain, humidity)
Repeat various motions with the wrists, hands and fingers
Be able to lift, pull and push materials and equipment up to 50 lbs occasionally to complete assigned job tasks
Communicate, receive and exchange ideas and information by means of the spoken and written word
Maintain a valid Florida driver's license

DISCLAIMER: This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time. If you require a reasonable accommodation to perform any of your job duties, you should contact Human Resources.


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