IT Configuration Manager Engineer

Cyber Resource

Üsküdar, Istanbul, Turkey Remote / WFH

Sep 6

*Role: **VSU - IT Configuration Manager Engineer (689511)*

*Client: * * VSU* *(**Virginia State University)*
***Work Location: * *Richmond*, VA*
**Interview: Web Cam Interview Only*
*WorkMode: Hybrid (2Days/Week OnSite)*
2 days ON SITE required, 3 days remote allowed. Parking is provided on campus for contractors
*ABOUT THE ROLE*
THIS POSITION REQUIRES ADMINISTRATION EXPERIENCE IN MICROSOFT ENDPOINT CONFIGURATION MANAGER (MECM), FORMERLY KNOWN AS SYSTEM CENTER CONFIGURATION MANAGER (SCCM) AND MICROSOFT INTUNE! CANDIDATES WITHOUT THIS EXPERIENCE WILL NOT BE CONSIDERED.
Provide technical support for day-to-day operations within Configuration Management. Must demonstrate excellent communication, interpersonal and organizational skills and be adept at tactfully managing a wide array of customers and their needs. Strong analytical thinking and problem-solving abilities required. Understanding of enterprise IT software/hardware Asset Management highly desired.

Provide day-to-day application administration, management, and technical support for ITSM and CMDB Suite to include Service Desk, Imaging Solution, Patch Management, System Workflows, Mobile Device Management and other areas within the configuration management discipline.

Assesses, prioritizes, and deploys software updates and security vulnerability patches in order to ensure that computers and servers are secured and protected from external intruders. Write, test, deploy, and support custom code and script as necessary to automate Tasks and IT processes.

Work within the software approval process with the Software Asset Manager. Match software with licenses. Assist with the package building, deployment and pushing of software to VSU Constituents. Serve as the Service Desk coordinator for the Software Asset Management queue. Ensure software metering. Identify opportunities for reduction in software costs. Streamline Software Reporting on quarter to annual basis.

Develop and maintain operating system imaging/deployment techniques for both Windows and Apple OS devices in conjunction with various functional levels within the university. Use of Apple School/Business Manager, PXE, MECM task sequence, WinPE, InTune, MEM, etc. are required in this function.

Create, build and maintain software packages for varieties of deployment types. Maintain software available for installation via software portal and/or InTune/MEM.

Perform reconciliation audits to compare installed software against licensed software, identifying gaps and ensuring the university remains compliant with contractual true-up cycles. Knowledge and understanding of software metering, auditing and true-up cycles are required.

Maintain, repair and troubleshoot the MECM application, CMDB, MEM and SQL Databases as needed.

Provide reports on reconciliation, audit activities, licensing, warranty and maintenance/support contracts and financial data. Report on Microsoft patch compliance, 3rd party patch compliance, installed software, software versioning within the environment, OS versioning, assets and more using available reporting tools.

Lead InTune/MEM to include patching and MDM. Provide reports from InTune/MEM environment.

Build, maintain and provide availability for AWS AppStream 2.0 or Workspaces environment, ensuring software is up to date and licensed. Generate reports from AWS and provide to management. Support and build VDI images, both cloud or on premise hosted.

Generate, distribute, & review weekly IT asset management and/or configuration management reports, including ITSM metric data.

Resolve all incident reports within the timelines prescribed for the severity level. Report all academic outages or degraded capabilities within Established client’s SLAs. Update ticket notes with clear and accurate information to ensure that the life cycle of the ticket accurately captured. Effectively communicate with end users to provide excellent customer service when closing tickets.

Perform some Active Directory and network duties.

Perform other duties as required by management team.

Description Questions
Question 1
Commonwealth of Virginia security policies prohibit the use of offshore IT contractors. Do you attest to the fact that your candidate will physically reside within the US for the duration of the assignment?

Question 2
Please list candidate's email address.
Question 3
In what city and state does your candidate currently reside ?
Question 4
The role requires 2 days ON SITE w/3 days remote from day one. This is NON - NEGOITABLE! If selected, does your candidate agree to this arrangement?
Question 5
\*\*MUST FOLLOW UNIVERSITY's COVID policies and show proof of Vaccination (be fully vaccinated) if selected for the role. Does your candidate agree to this policy and offer proof of vaccination if selected?
Question 6
Does your candidate have all the REQUIRED skills/background listed above (and is it clearly relfected on their resume)?
Question 7
Can your candidate pass a National /State/ County criminal background check?
Question 8
EXPERIENCE IN MICROSOFT ENDPOINT CONFIGURATION MANAGER (MECM), FORMERLY KNOWN AS SYSTEM CENTER CONFIGURATION MANAGER (SCCM) AND MICROSOFT INTUNE! CANDIDATES WITHOUT THIS EXPERIENCE WILL NOT BE CONSIDERED. Pls make sure tech details are clearly reflected on resume or do not submit them!

*SKILLS: *

* Patch Deployment, ADR creation and Administration through SCCMRequired5Years
* Creation of and Execution of Custom Reports using SCCM, SQL and CMDBRequired5Years
* OSD Creation, Administration, Deployment and Task Sequence Administration in SCCMRequired5Years
* Software Package Creation, Deployment and AdministrationRequired5Years
* Creation of and Development of Software Available to Software CenterRequired5Years
* Creation and Management of Software MeteringRequired5Years
* BitLocker Management through InTuneRequired3Years
* Software Application Deployment through InTuneRequired3Years
* MDM from InTuneRequired3Years
* Experience Configuring and Administering Apple School/Business ManagerRequired3Years
* Microsoft Server AdministrationRequired6Years
* Active Directory Management and MaintenanceRequired6Years
* Network AdministrationRequired3Years
* PowerShell ScriptingRequired4Years
* AWS Cloud Infrastructure Experience, to include AppStream 2.0Required1Years
* Bachelor’s Degree in Information Systems or Related FieldRequired4Years
* ITIL CertificationHighly desired5Years
* Amazon AWS CertificationHighly desired4Years
* Working Knowledge of SQLHighly desired5Years

Thank You

Shaan

301-433-2706

Job Type: Full-time

Pay: $69,087.70 - $143,573.39 per year

Schedule:
* 8 hour shift

Experience:
* Patch Deployment,ADR creation&Administration through SCCM: 7 years (Preferred)
* Creation of&Execution of Custom Reports using SCCM,SQL&CMDB: 7 years (Preferred)
* OSD Creation,Admin,Deploy&Task Sequence Admin in SCCM: 7 years (Preferred)
* Software Package Creation, Deployment and Administration: 7 years (Preferred)
* Creation of&Development of SW Available to Software Center: 7 years (Preferred)
* Creation and Management of Software Metering: 7 years (Preferred)
* BitLocker Management through InTune: 5 years (Preferred)
* Software Application Deployment through InTune: 5 years (Preferred)
* MDM from InTune: 5 years (Preferred)
* Exp Configuring&Administering Apple School/Business Manager: 5 years (Preferred)
* ITIL Certification,Working Knowledge of SQL: 7 years (Preferred)
* PowerShell Scripting,Amazon AWS Certification: 6 years (Preferred)
* Network Administration: 6 years (Preferred)

Work Location: Remote

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