Middle Market Commercial Underwriter-Account Executive

The Travelers Companies, Inc.

Naperville, IL, USA Remote / WFH

May 25

This job is no longer accepting applications.

Company Summary

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Target Openings


Job Description Summary

Under general supervision, responsible for the profitability, growth and retention of assigned book of business within a territory that is consistent with overall business line objectives. Marketing and underwriting responsibilities typically include: Underwriting new and renewal business on accounts of moderate complexity. As a representative of the company, market to and develop relationships with agents and brokers. Working with other business units as appropriate to support market penetration objectives and seeking out cross-sell opportunities. Independently manages assigned territory. May occasionally seek assistance from a senior level Account Executive or manager on more complex accounts. Takes a portfolio view of their book of business to manage profitability. The incumbent in this job does not manage others.

Primary Job Duties & Responsibilities

Underwriting and Pricing:

Underwrites primarily moderately complex accounts and risks and considers different approaches toward risks to maximize profitability (e.g., pricing, retention, endorsements, limits, indemnity, security.).
Uses good judgment in making decisions within own underwriting authority and makes recommendations on other accounts to meet business objectives.
Initiates collaborative discussions.

Distribution and Agency Management:

Effectively manages assigned agents/brokers by developing and maintaining relationships to write and retain accounts consistent with business unit appetite.
Frequently meets with agents/brokers and insureds in order to build and maintain business relationship.


Uses consultative marketing / sales skills and successfully employs a consultative selling approach to market products to agents and brokers.
Identifies and captures new business opportunities and effectively cross sells market segment and Travelers products/businesses.
Develops agency sales/business plan and frequently partners with MD to develop region/group sales plan.


Negotiates skillfully in difficult situations.

Executes Strategy and Drives Results:

Develops and executes on a plan to meet business objectives.
Anticipates and identifies moderately complex underwriting/marketing problems, thoroughly analyzes available information and makes timely practical decisions.

Business Planning and Collaboration:

Fosters collaboration within the business unit and across the enterprise. Seeks enterprise-wide solutions to business problems.
Assists less experienced employees when appropriate.
Leading Others:
In addition to leading self, may coach less experienced staff members.
May participate in the training of less experienced\ Account Executives.
Other duties as assigned.

Minimum Qualifications

2 years of Account Executive/ underwriting experience required.

Education, Work Experience, & Knowledge

Bachelors degree preferred.
In some lines of business, relevant agent/broker experience may be appropriate.
Typically has 3-5 years of relevant Account Executive experience.
Previous Commercial underwriting experience preferred.

Industry/Business Knowledge:

Understands the local insurance marketplace, industry business operations, critical issues and financial drivers that affect the region and local office.
Continuously seeks out market insight and uses acquired knowledge to assist less experienced employees.

Product Knowledge:

Understands organizational and regulatory rules, policies and procedures and effectively employs that knowledge in day-to-day work activities.
Uses acquired skills and knowledge to assist less experienced employees.

Licensing or Certificates

Valid drivers license or alternate means of personal transportation.
CPCU designation preferred in some lines of business.

Job Specific Technical Skills & Competencies

Business Perspective:

Uses knowledge of internal and external factors impacting the property & casualty industry to make decisions.

Analytical Thinking/Financial Acumen:

Identifies current or future problems or opportunities, analyzes, synthesizes and compares information to understand issues, identifies cause/effect relationships and explores alternative solutions to support sound decision making.
Understands and uses financial information, tools and expense management principles to accomplish day-to-day work and maximize profitability.

Relationship Management:

Seeks out, builds, fosters and maintains productive relationships, networks or alliances to meet goals and achieve results.
Driving (Occasionally)

Employment Practices

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.
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